Cam Hairston

Customer Success Training Manager at Glue Up

Cam Hairston has extensive work experience in training and customer support roles. Starting in 2015, Cam worked as a Manager at Shipps Corner Pet Spa and Resort, where they resolved conflicts, handled complaints, and performed administrative tasks. From 2017 to 2020, Cam served as a Team Lead at George Mason University - Office of Admissions, where they provided leadership and guidance to a team, analyzed operational data, and engaged prospective students. In 2020, Cam worked as a Training Specialist at Insurance Enterprise USA. In 2021, they joined ID.me as an Account Support Representative, supporting the sales team and attending partner meetings. Cam also served as a Trusted Referee at ID.me. In 2022, Cam became a Training Manager in the United States Air Force and later transitioned to the role of Training Development Specialist at Monex USA (formerly Tempus, Inc). Their responsibilities included managing training development, assessing training needs, and developing training programs. Currently, Cam is working as a Customer Success Training Manager at Glue Up, where they facilitate onboarding and product training, analyze data to develop training initiatives, and deliver clear and concise training to customers.

Cam Hairston attended George Mason University from 2016 to 2020, where they pursued a Bachelor's degree in Social Work.

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Timeline

  • Customer Success Training Manager

    May, 2023 - present