Ana Paula Dalfre is an experienced professional with a solid background in planning, customer service, and supply chain management. Currently serving as a Planner at GMC Utilities Group since July 2023, Dalfre focuses on forecasting work volumes and optimizing resource capacity for Gas Networks Ireland. Prior experience includes a role as a Customer Service Analyst at Accenture, where Dalfre successfully addressed client inquiries and resolved issues, and a Catering Assistant position at Beacon Hospital, emphasizing exceptional customer service and adherence to food safety standards. Additional roles include Accommodation Assistant at THE WESTBURY HOTEL LIMITED, Production Control Developer and Supply Chain Planner at LKV IND. E COM. DE METAIS LTDA., Quality Engineering Intern at ZF Group, and Supply Chain Planner at Milani Mettali, encompassing various aspects of operational efficiency and quality assurance. Dalfre holds a Bachelor of Engineering in Engineering/Industrial Management from Anhanguera Educacional, completed in December 2016.
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