Jayakrishnan V.

Jayakrishnan V. has a strong background in customer success and delivery management. Currently, they are serving as the Head of Delivery & Customer Success at gnani.ai, where they oversee the delivery of the Gnani AI suite of products and provides industry-specific solutions to clients worldwide. Prior to that, they worked at Avaamo as a Customer Success Manager for Strategic Accounts, where they were responsible for setting up the practice and success initiatives. Jayakrishnan also worked at [24]7.ai, where they held various senior management positions, including Practice Lead and Solutions Engineering Manager. Earlier in their career, they worked at Zyme Solutions Pvt Ltd as a Manager, focusing on channel data management, and at Yodlee Infotech Pvt Ltd as a Technical Account Manager. Jayakrishnan started their career at IBM as a First Line Manager and also worked at Iron Mountain as an Associate Project Manager. Overall, Jayakrishnan V. has a comprehensive background in delivering successful customer solutions and managing projects in various industries.

Jayakrishnan V. has a Post Graduate Program in Management for Executives in Business Analytics from the Great Lakes Institute of Management. Jayakrishnan also holds a Bachelor of Engineering (B.E.) degree in Electronics and Communications from KNS Institute of Technology. In addition, they have obtained the Scrum Master Certified (SMC) certification from Scrum Alliance in July 2020.