JD

James Dixon

Director of Customer Value and Success at GNS Healthcare

James Dixon has a diverse work experience spanning various roles in different companies. James most recently worked at Aitia as the Director of Customer Value and Success, where they focused on ensuring customer success and improving retention. James also played a key role in sales territory strategy and developed an automated pipeline to review customer health and forecasting. Prior to that, James worked at Linguamatics as the Principal App. Scientist and Assoc. Dir of Customer Success and Prof Services, where they led US healthcare/pharma services, provided strategic plans for success, and developed new features based on customer feedback. James also served as a Senior Application Specialist and Applications Specialist at Linguamatics, overseeing project delivery, mentoring colleagues, and providing support to customers. Before joining Linguamatics, James worked as a Research Scientist at Cell Therapy Company, Johnson and Johnson, and Centocor. At Centocor, they conducted research in genomics and bioinformatics/data infrastructure, introducing innovative technologies and establishing pipelines for analysis. James also worked as a Post Doc at Johnson & Johnson Pharmaceutical Research and Development, and as an Associate Systems Engineer at HarperCollins Publishers.

James Dixon attended North Carolina State University from 1999 to 2004. However, there is no information available regarding their degree or field of study. Additionally, it is known that they attended the University of Scranton, but no details are provided regarding the dates of attendance, degree, or field of study for that institution.

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Timeline

  • Director of Customer Value and Success

    September, 2021 - present

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