Jarrod J. has a strong background in Information Technology, with experience in roles such as Senior Helpdesk Specialist, Quality Assurance Manager, Lead Technical Consultant, and Executive Resolution Team. They have demonstrated expertise in troubleshooting software and hardware issues, implementing ticketing systems for problem resolution, evaluating customer service approaches, and enhancing operational improvements to deliver top-notch customer service. With a focus on productivity and efficiency, Jarrod has consistently made significant contributions to the organizations they have worked for.
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