Kenneth Chan

Kenneth Chan is an experienced professional in claims operations with extensive expertise in building and leading claims organizations across multiple businesses. Currently serving as the Director of Claims and Operations at Go since October 2022, Kenneth is responsible for strategic vision, best practices, and performance management. Prior to this role, Kenneth was the Global Head of Claims Operations at Lime, where efforts included establishing standard operating procedures and key performance indicators. Kenneth's tenure at Turo spanned nearly five years, during which multiple managerial roles were held, contributing to significant growth and efficiency improvements in claims operations. Kenneth's earlier career includes positions at Farmers Insurance, Bank of America, and Wells Fargo, showcasing a diverse background in claims handling, customer service, and financial services. Kenneth holds a Bachelor of Science degree in Business Administration with a specialization in Management from San Francisco State University.