Colleen Medina

Colleen Medina has a diverse work experience, starting with their current position as a Renewal Manager at Teleport since February 2022. Prior to that, they worked at Rackspace Technology from April 2019 to February 2022 as a Customer Service Representative III. In this role, they provided customer support and built trusted partnerships with over 450 customers during the onboarding process. Colleen also ensured accurate and timely implementation of contracts to increase revenue realization.

From May 2013 to February 2019, Colleen worked at the Boys & Girls Clubs of San Antonio as a Program Manager. Colleen supervised 23 after-school programs, upheld grant and budget requirements, and played a key role in developing new policies and procedures to improve daily operations. Lastly, from October 2012 to May 2013, Colleen was a Customer Service Representative at Aerotek-Medtronic, where they provided technical support to clients, achieved first call resolution, and exceeded call center metrics.

Colleen Medina obtained a Bachelor of Fine Arts (BFA) degree from Northern Illinois University. Colleen attended the university from 2003 to 2007. In addition to their degree, Colleen has also obtained a certification in Microsoft 365 Fundamentals from Microsoft in December 2020.