Amina Emmanuel

KYC AND Customer Representative at GoCardless

Amina Emmanuel has a diverse range of work experience. From 2014 to 2015, they worked as a Personal Assistant/Virtual Assistant to the CEO of Excelsior Global Limited. In 2019, they became a Customer Service Officer at SmartMel, where they provided exceptional support to clients and maintained the company's professional image. From 2021 to 2022, Amina served as an Administrative Assistant at OSAC, where they spearheaded staff welfare, coordinated client communications, and implemented effective policies. Amina worked as a Freelancer from 2020 to 2023, providing administrative support to clients remotely. As a Virtual Assistant, they managed schedules, assisted with data entry, and handled client inquiries. Amina was a Sales Consultant at Innovative Travel Solutions ITS from 2022 to 2023, achieving a proven track record of exceeding sales targets and building long-term relationships with clients. Currently, they are employed at GoCardless as a KYC and Customer Representative, ensuring compliance with regulations, reviewing customer documents, and investigating suspicious activities to prevent financial crimes.

Amina Emmanuel obtained their Master's degree in Hotel & Tourism Management from Biznesa augstskola Turība, which they attended from 2022 to 2024. Prior to that, they earned a Bachelor of Science (BS) degree in Human Resources Management and Services from Université Protestante de l'Afrique de l'Ouest, where they studied from 2016 to 2019. Additionally, they completed a Bachelor of Science (BS) degree in International Relations from ECOLE SUPERIEURE SAINTE FELICITE (ESSF) UNIVERSITY, AKPAKPA BENIN REPUBLIC, from 2013 to 2015. Amina also holds certifications in Anti-Money Laundering Concepts: AML, KYC and Compliance and Cryptocurrency Financial Crime Compliance Bootcamp, which they obtained from Udemy in August 2022.

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Timeline

  • KYC AND Customer Representative

    June, 2023 - present