Shannon Balser

Shannon Balser is an experienced professional in operations and project management, currently serving as the Sr. Commercial Operations and Projects Manager at Go City® since August 2021, having previously held the role of Sr. Business Operations Manager - Customer Experience. Prior experience includes project management at 829 Studios, senior project management and creative production at Brafton Inc., and operations management roles at Leisure Pass Group and Smart Destinations Inc. Educational qualifications include a Bachelor's Degree in Public Relations, Advertising, and Applied Communication from Syracuse University, supplemented by experiences in marketing and customer service through various internships and positions.