Jeffrey Daub is a seasoned IT professional with extensive experience in technology architecture and service management. Currently serving as a Senior Technology Architect at GoCo since January 2023, Jeffrey has previously held pivotal roles as a Solution Architect at NewRocket and as a Senior System Engineer and Service Manager at MCAP. Jeffrey's expertise encompasses ITSM practices, ServiceNow system administration, and application customization, supported by multiple ServiceNow certifications. With a background in system administration and technical analysis at organizations such as Your Neighbourhood Credit Union, OpenText, and Research In Motion, Jeffrey has a proven track record of implementing ITIL processes, enhancing system performance, and driving compliance efforts. Academic qualifications include a Bachelor of Arts in Geography from Wilfrid Laurier University and a Diploma in Business Administration from Conestoga College.
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