Nina Giviyan

Vice President of Customer Success at Crisp

Nina Giviyan has a diverse range of work experience. Nina is currently serving as the Vice President of Customer Success at Crisp, where they lead a team responsible for onboarding, support, and account management in the food value chain industry. Nina joined Crisp in 2021.

Prior to their role at Crisp, Nina held executive positions at Neon One. From 2018 to 2021, they served as the Vice President of Strategy & Operations, where they played a vital role in positioning Neon One as a leading provider of SaaS solutions to the nonprofit sector. Nina drove the company's growth, identified performance targets, and collaborated across departments to achieve goals. Additionally, they served as the General Manager of NeonCRM, overseeing growth strategies, business operations, and profit and loss management.

Before joining Neon One, Nina worked at NeonCRM as the Vice President of Business Operations from 2017 to 2018. In this role, they led efforts to boost revenues and grew the team from 20 to 120 employees. Nina played a key role in the acquisition of NeonCRM by Neon One.

Nina's earlier roles at NeonCRM include Director of Professional Services and Web Studio, where they led consultants in providing onboarding, data migration services, and training to customers. Nina significantly increased service revenue and the number of customers purchasing professional services.

Prior to their roles at NeonCRM, Nina worked as the Program & Volunteer Coordinator at Chicago Tech Academy from 2013 to 2014. Nina also served as a Data Analyst at the University of Chicago from 2012 to 2014.

In summary, Nina Giviyan has extensive experience in executive leadership, business operations, customer success, and data analysis. Nina has demonstrated the ability to drive growth, develop strategic decisions, and achieve ambitious targets in various industries.

Nina Giviyan has completed several educational programs at the University of Chicago. In 2018, they attended the University of Chicago Booth School of Business Executive Education for a program focused on Competitive Strategy. However, specific details about the field of study are not provided.

Moreover, Nina Giviyan holds a Master of Divinity - MDiv degree from the University of Chicago. No start or end year is mentioned for this degree, so the duration of the program is unknown.

Additionally, they obtained a Bachelor of Arts - BA degree from the University of Chicago in the field of Political Science and Government. Again, the start and end year for this degree are not specified.

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Timeline

  • Vice President of Customer Success

    November, 2021 - present

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