Nida Shaikh

Nida Shaikh possesses extensive experience in customer support and technical support roles across multiple organizations. Currently working as a Technical Support Specialist at UNOapp and as a Customer Support Specialist at both Shopley Inc. and GOcxm, Nida specializes in operations management, customer account oversight, and complaint resolution. Previous roles include serving as a Customer Care Executive at Teleperformance and a Customer Support and Sales Executive at Maharaja, where responsibilities included report preparation, CRM data management, and facilitating effective communication to enhance customer satisfaction. Nida's career began as an Office Administrator and Teaching Professional at Madhuram School, supplemented by a high school diploma in Business/Commerce from Carmel Convent School in India.