Heidi Laitinen

Heidi Laitinen is a Senior Service Designer at Gofore, with a strong background in service design and user experience (UX) design, characterized by a commitment to creating high-quality, user-friendly products. With experience at Innofactor as a User Experience Designer, responsibilities included user interviews, service design, and prototyping. Previously, at Tieto, Heidi excelled as a UX Designer and contributed as a tester and UI-reviewer for healthcare information systems. Educational qualifications include a Master's degree in Human Computer Interaction from the University of Tampere and a Diploma in Service Design from Aalto University. Continuous professional development includes participation in programs offered by Grape People.