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Nicole Giraudi

Operations Manager at gohenry

Nicole Giraudi has a strong background in customer service and operations management. Nicole is currently employed as an Operations Manager at GoHenry since April 2023. Prior to that, they worked at Blackthorn Group as the Head of Customer Service from December 2021 to March 2023. Nicole has extensive experience in the fintech industry, having held various positions at WeSwap.com from 2013 to 2023. Nicole served as the Head of Customer Service, Customer Support Manager, and Customer Support Quality Assurance Specialist during their tenure at WeSwap.com. Nicole also has experience in event management and coordination, as they worked as a Transport Client Services Coordinator at London 2012 and Torino 2006 Olympic and Paralympic Winter Games. Additionally, they have held positions in customer service at Lebara Mobile and Fiat Spa and provided administrative event assistance at the European Training Foundation.

Nicole Giraudi obtained their Diploma in Foreign Languages and Literatures, General from Istituto Magistrale in Cuneo, Italy. Nicole completed this degree between 1994 and 1999. Later, they pursued a Bachelor's degree in Sport and Fitness Administration/Management at Università degli Studi di Torino, which they earned from 1999 to 2004.

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Timeline

  • Operations Manager

    April, 2023 - present