Sanjiv Chawla

Sanjiv Chawla is an accomplished aviation executive with extensive experience in airport operations and customer service within the airline industry. Since April 2017, Sanjiv has served as the Vice President of Airport Operations and Customer Service at IndiGo (InterGlobe Aviation Ltd), where initiatives have significantly boosted passenger satisfaction and ensured business continuity during crises. Previously, Sanjiv led operations at 30 North Indian airports while serving as AVP & Head of Airport Operations & Customer Service. Sanjiv's earlier roles include Director at Delhi Airport, where innovative training programs and accessibility campaigns were implemented, and key positions at Bangalore International Airport Ltd, Air France-KLM, KLM Royal Dutch Airlines, and Singapore Airlines. Academic credentials include a commerce degree from Delhi University.