Shivani Hurkat

Shivani Hurkat is an accomplished professional with extensive experience in customer success management and data analysis. Currently serving as a Senior Customer Success Manager at GoKwik since March 2024, Shivani previously held the role of Customer Success Manager at WebEngage from February 2023 to October 2023 and served as AVP Customer Success and Business Analyst at Bizom from November 2020 to February 2023. Shivani's early career includes a position as a Research Analyst at Kantar in 2019, where responsibilities involved integrating market research for Fortune 500 companies and analyzing qualitative data. Additionally, Shivani worked as a Software Engineer at Accenture from December 2016 to May 2018, focusing on business process analysis and SAP WM implementation. Education includes a Master of Business Administration in Marketing from the Welingkar Institute of Management (2018-2020) and a Bachelor of Engineering from Shri Ramdeobaba College of Engineering and Management (2012-2016).