Operations and Customer Support

The Operations and Customer Support team at Gold's Gym SoCal Group is dedicated to enhancing member experience and ensuring smooth day-to-day operations across the 17 gyms. This team manages customer inquiries and feedback, oversees retention strategies, coordinates events and community outreach, and maintains gym equipment and resources, all while fostering a welcoming environment for members. Their collaboration ensures the gyms run efficiently and members receive top-notch service and support.