Paul R Kern has a solid work experience in various roles related to sales and customer support. Paul R started working as a Marketing Coordinator at Charter Communications in June 2006 and continued in that role until June 2015. During this time, they developed and maintained scheduled agent productivity metric reports and implemented reporting solutions to increase efficiency and consistency.
In June 2015, Paul shifted to the role of Commission Analyst at Charter Communications. In this position, they partnered with business leadership and other teams to ensure the accurate implementation of commission calculation logic. Paul R also analyzed commission data, identified business issues and opportunities, and presented findings to management. Additionally, Paul manually calculated and administered monthly employee commissions and incentive payments until March 2017.
From March 2017 to May 2019, Paul worked as an Offline Customer Support Analyst at Charter Communications. Their responsibilities included developing and maintaining scheduled agent productivity metric reports and processing daily "contract buyout" payments to customers.
In May 2019, Paul transitioned to the role of Sales Analyst at Charter Communications. In this capacity, they audited commission system data using advanced MS Excel functions for a large number of door-to-door employees. Paul R also conducted research on the commission impact of proposed changes to compensation plans and collaborated with cross-functional teams to provide inputs on process improvements to sales operations efficiency. Paul remained in this role until December 2021.
As of December 2021, Paul is currently employed as a Sales Analyst at GoNetspeed. Detailed information about this position is not provided.
Paul R Kern attended Norwich University from 1997 to 1999, where they studied accounting. It is not specified if they obtained a degree during this period.
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