Alisha Kharel

Customer Success Manager at Gong

Alisha Kharel has a diverse work experience spanning several industries. Alisha is currently a Customer Success Manager at Gong, where they utilize the Gong Revenue Intelligence Platform to analyze customer interactions and provide valuable insights for revenue and go-to-market teams. Prior to Gong, they worked at Smith & Nephew as a Trauma and Extremities Territory Manager II, where they supported healthcare professionals in improving patient health and mobility. Alisha also held the position of Associate Trauma Territory Manager at the same company. Alisha Kharel's earlier experience includes roles at Impact Networking, LLC, where they served as an Account Manager II, achieving outstanding performance and maintaining strong client relationships. Alisha has also worked as an Account Manager, facilitating digital transformation initiatives for mid-market businesses. Additionally, they held positions at the University of Wisconsin Hospital and Clinics, UW School of Medicine and Public Health, and University Health Services during their time as a student.

Alisha Kharel attended the University of Wisconsin-Madison from 2012 to 2016, where they earned a Bachelor of Science (B.S.) degree with a focus on Biology, specifically Neurobiology. Alisha also obtained a Certificate in Global Health during their time at the university. In addition to their academic qualifications, Alisha has obtained several certifications, including the Program Manager Launch Certification from Gong in July 2022. Alisha also holds certifications in Customer Success Management Fundamentals, Sales: Customer Success, and Using Questions to Foster Critical Thinking and Curiosity, although the specific dates of obtaining these certifications are not provided.

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Timeline

  • Customer Success Manager

    July, 2022 - present

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