Priscilla Lau

Senior Mid-market Customer Success Manager at Gong

Priscilla Lau is a seasoned professional in customer success and account management, currently serving as a Senior Mid-Market Customer Success Manager at Gong since October 2024. Previously, Priscilla held multiple titles at Instapage from April 2019 to October 2024, including Senior Customer Success Manager - Lead, where the focus was on enhancing digital advertising returns for innovative companies through conversion intelligence and post-click automation technologies. Priscilla’s earlier experience includes roles at HoneyBook, Levi Strauss & Co., and Billabong, with responsibilities ranging from account management to overseeing production operations. Additionally, Priscilla gained initial finance experience as an intern at Haven Health and served as a Graduate Housing Assistant at Stanford University. Priscilla earned a Bachelor’s degree in Business Economics from UC Irvine.

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