Boris B.

Boris B. has a diverse work experience across multiple companies. Boris started their career as a Customer Support Analyst at GoodData in March 2019 and later transitioned to the role of Senior Customer Support Analyst. In July 2020, they became a Technical Support Engineer and eventually moved up to the position of Senior Technical Support Engineer in September 2021. Currently, Boris holds the role of Principal Technical Support Engineer at GoodData, starting in March 2023.

Before joining GoodData, Boris worked at AT&T as a Mobility Provisioning Engineer from August 2014 to June 2016. Boris'sresponsibilities included performing remote configuration in the mobility network, creating and running configuration scripts, and ensuring connectivity to sites during procedure implementations.

Prior to AT&T, Boris gained experience as an IT System Manager at Paraplo - Sheltered Workshop / Chráněná dielňa Paraplo in 2016. Boris'sduties involved creating and implementing systems for data storage and backup, digitizing documents, installing hardware and software, providing IT training to employees, and developing tools for more efficient work.

Boris also worked as an Office IT Support personnel at EFA CZ s.r.o. from September 2012 to 2018, contributing to IT support tasks within the office.

Overall, Boris B. has a strong background in technical and customer support roles, with expertise in troubleshooting, configuration, system management, and IT support.

From 2009 to 2015, Boris B. attended Brno University of Technology, where they earned their Bachelor's degree in the Faculty of Electrical Engineering and Communication (FEEC), specializing in Communications and Informatics.