Staff UX Designer

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.   GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Position Summary At GoodLeap, we build technology that makes sustainable home upgrades attainable—and we need an experienced Staff UX Designer to help us realize the next generation of our product portfolio. As a Staff UX designer, you’ll develop a deep understanding of our users, inform product strategy, and deliver exceptional experiences across critical product surfaces. You’ll work closely with cross-functional teams to translate user insights into actionable design solutions, ensuring that our products not only meet user needs but also push the boundaries of innovation.

Essential Job Duties & Responsibilities

• Define and own the design direction and vision for key product surfaces, setting the vision for the near, medium, and long term to ensure a cohesive and impactful user experience across all touchpoints.
• Work closely with product, design, and engineeringleadershipto help shape and execute the vision for GoodLeap's product portfolio, ensuring we’re delivering high-impact solutions.
• Deepen our understanding of customers and end-users by leading research and analyzing data, helping to inform decisions that improve the products we build.
• Foster growth within the design team, supporting individual development and encouraging a collaborative environment where creative thinking thrives.
• Champion design across the organization, advocating for user-centered thinking and ensuring that design is always at the forefront of product decisions, from strategy to execution.

Required Skills, Knowledge and Abilities

• Extensive experience in UX design, with a proven track record of delivering value to both end-users and businesses in fast-paced, iterative environments.
• Fluency in design processes, methods, and tools, with the ability to adapt and apply the right approach for each unique project.
• Experience defining metrics and leveraging insights—both qualitative and quantitative—to guide design decisions and drive product direction.
• Strong aesthetic sensibility, with a keen eye for creating visually engaging and user-friendly designs.
• Bias toward experimentation, with the ability to communicate and test ideas effectively through interactive mocks or rough functional prototypes; enjoys mentoring others in this approach to design.
• Practical understanding of user research methodologies, with experience seamlessly integrating user insights into the design process to create more meaningful user experiences.
• Exceptional communication and storytelling skills, with the ability to translate complex concepts, requirements, and constraints into a compelling vision that inspires and influences senior leadership.