CS

Chris Sacks

Senior Director, Pricing Operations at GoodRx

Chris Sacks has a diverse work experience, primarily in operations and leadership roles.

At GoodRx, Chris started in 2017 as a Data Operations Manager for the pricing and business operations team. They were responsible for ensuring the reliability of the core coupon pricing product, developing strategic relationships with PBM partners, and implementing internal frameworks for business operations. Chris received a company "Greatest of All Time" award for impactful leadership and results. They were later promoted to Senior Manager and then Director of Pricing Operations, where they scaled business operations and led a cross-functional team managing daily operations.

Prior to GoodRx, Chris worked at Zazzle starting in 2013. They began as an Associate Product Launch Manager and later took on the role of Platform Special Programs Lead. In this position, Chris focused on scaling a marketplace for custom products by facilitating seller and product onboarding, increasing seller output, and improving seller retention. They achieved significant results such as increasing launch velocity of physical products, increasing applications from prospective custom product makers, and managing sourcing and optimization of new products with revenue-driving partners. Chris also led a team and conducted competitor comparisons to inform the product roadmap and strategy.

Chris's earlier experience includes working at Wayfair starting in 2010 as a Logistics Specialist in the ACE Delivery team. They were later promoted to a role in Supply Chain Operations, specifically the Damage Team. In this role, Chris was responsible for improving customer experience and reducing costs by addressing damaged orders. They negotiated packaging improvements, championed tool and process improvements, and developed a project plan to optimize delivery carrier selection. Chris also qualified and contracted third-party companies to develop a furniture restoration network and conducted training sessions for new hires on shipping-related customer service issues.

Overall, Chris Sacks has a track record of success in operations and leadership roles, with a focus on scaling business operations, improving customer experience, and driving results.

Chris Sacks attended UCLA from 2005 to 2009, where they obtained a Bachelor of Arts degree in Psychology. Outside of their formal education, Chris has additional certifications including CAPM from the Project Management Institute and Scrum Fundamentals Certified from SCRUMstudy - Accreditation Body for Scrum and Agile. The specific dates of when Chris obtained these certifications are not provided.

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Timeline

  • Senior Director, Pricing Operations

    August, 2022 - present

  • Director Pricing Operations

    January, 2020

  • Senior Manager Pricing Operations

    December, 2017

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