Andres Rivas

Andres Rivas has a diverse work experience spanning several industries. Andres began their career in 2012 as a Crew Mate at Southern Star Dolphin Cruise. In 2014, they joined Four Seasons Hotels and Resorts as a Front Desk Agent and later became a Front Desk Supervisor/Night Manager. In 2016, they transitioned to Expedia Group, where they held various roles including Market Associate and Associate Market Manager, responsible for maximizing revenues and maintaining a portfolio of hotel products.

In 2020, Andres joined Wix.com as a Customer Success Manager for the US & LATAM, successfully managing numerous partners and growing the LATAM accounts from 2 to over 250. Andres later became the Senior Customer Success Manager for LATAM, leading a team of 4 CSMs and focusing on overall satisfaction, retention, and growth in the partners division. During their time at Wix.com, they also participated in the Emerging Leaders program.

In 2022, Andres joined Nowsta as a Customer Success Manager, where they worked until 2023 before joining GoodTime.io as an Enterprise Customer Success Manager.

Andres Rivas attended Florida State University from 2009 to 2013, where they earned a Bachelor's Degree in Hospitality Administration/Management and Finance, General.