Angela Jones has had diverse work experience in various companies. Angela started their career at Aon in 2012, where they worked as an Employee Benefits Specialist, assisting customers with benefit questions and enrollment. Angela then moved on to the role of an Enrollment Representative, managing phone calls, emails, and web chat communication for health and welfare clients. After that, Angela served as a Benefits Operations Manager, being the primary client liaison for benefits administrative maintenance. Angela managed client operational processes and data exchange for HRIS files, enrollment interface files, and payroll deduction files.
In 2014, Angela joined Papa John's International as a Customer Service Representative, taking customer orders and providing outstanding service. Angela later became a Shift Team Lead, managing the restaurant's cleanliness, safety, and organization while leading and training a large staff. Angela also built profitable relationships with local businesses and communities.
In 2019, Angela joined Instacart, initially as a Personal Shopper, ensuring on-time deliveries and assisting customers. Angela then became a Shift Lead, acting as a liaison between the operations team and store management, and working with new shoppers to improve order fulfillment. Angela's final role at Instacart was a Sales Development Representative, where they excelled in cold calling and email outreach to generate interest from prospects attained through marketing campaigns. Angela wrote high-performing cadences utilized by the entire team.
Most recently, Angela joined GoodTime.io in 2022 as an Enterprise Sales Development Representative, contributing their expertise in sales development.
Angela Jones's education history shows that they attended New York University, although the specific start year and end year are not provided. There is no information about any degrees earned or fields of study.
In addition to their education, Angela has obtained several certifications from Udemy. In May 2021, they completed the "Leadership: Leading When You Are Not In Charge" course and the "Salesforce 101: Introduction to Salesforce" course. In April 2021, they obtained certifications in courses such as "Lead Generation Machine: Cold Emails B2B Sales Master Course," "LinkedIn Marketing: Lead Generation & B2B Sales for LinkedIn," "Sales Objections Handling," and "Sales Training: How To Close More Sales."
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