Eliot Friedman has extensive experience in incident management and team leadership, currently serving as SMT Lead and MIM Lead at Mphasis since August 2021. In addition, Eliot has been an IT Webmaster and Incident Manager at Goodwill Industries of Greater New York and Northern New Jersey since November 2001. Previously, Eliot held the position of Major Incident Manager at HCL Technologies from May 2021 to August 2021.
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