Kelly Garrett

Kelly Garrett is currently the Chief Operating Officer at Goodwill of Western Missouri & Eastern Kansas. Prior to this, they worked as the Regional Director at Save-A-Lot from January 2011 to September 2022. In this role, they managed field operations support for 100+ stores in the South Central Division with top line revenue in excess of $500,000. Kelly was responsible for all retail and business functions for owners/retailers, including HR, financial, business analysis, store setup and execution, merchandising, and operational execution.

During their time at Save-A-Lot, Kelly developed the Midwest market for new stores, including identifying sites, performing operational analysis, and interviewing potential owners. The region they were responsible for ended up being the top performing region in the company for revenue and forecast for wholesale and retail sales, +3% YOY and $70 million in EBITA. Kelly established key partnerships with team and retail partners to maximize sales with key marketing, wholesale, and retail programs. Additionally, Kelly established top performing team members in key markets to build trust and maximize performance across stores.

When the company switched to a new demographically based five-region structure, Kelly assisted in interviewing and hiring over 40 members placement across the country. Kelly also established reporting and reviewing of performance of KPIs, which allowed the partner owners to see improved performance. Lastly, they generated over $50 million in wholesale from incremental sales, an increase from the previous average of $20-$25 million annually.

Kelly Garrett holds a BA in Accounting from Simpson College.

Some direct reports include Carmen Foster - Director of Retail Operations Center, May Ampon - Director of Project Management & Operational Support, and Cynthia Moore - Director of Operations. Kelly Garrett reports to Funmi Popoola, President & CEO. Kelly Garrett works with Tim Pardee - Director of Contract Services, Katherine Maloney - VP of Workforce Development, and Gregg Hibbeler - Director of Marketing & Communications.