MS

Mike Shipley

Operations Executive at Goodworks

Mike Shipley currently serves as an Executive Consultant at MShipley LLC, a position held since February 2023. Prior experience includes roles such as Senior Business Development Partner at Global Virtual Staffing and extensive leadership positions at MasTec, where Shipley was Senior Vice President and General Manager of Support Services from 2015 to 2020. Notable achievements at MasTec include delivering $7 million in annual savings through operational efficiencies, improving Net Promoter Scores from 71% to 92%, and achieving a 50% reduction in OSHA incidents. Previous roles also include Vice President of Customer Experience at DirecTV, Vice President of Customer Care at Insight Communications, Director of Customer Care positions at Charter Communications and Comcast, showcasing a consistent focus on enhancing customer satisfaction and operational performance throughout a career spanning over two decades. Education was completed at the University of Colorado Denver.

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