Jessica Van Besien possesses extensive experience in customer success and management roles, primarily at leading technology and retail companies. Currently serving as GMP Lead and Senior Customer Success Manager at Google from November 2021 to November 2024, Jessica previously held positions at Wunderkind (formerly BounceX) as Senior Customer Success Manager and Customer Success Manager from December 2019 to November 2021. Additional experience includes an Associate role at J.P. Morgan from January 2018 to January 2019, and various product management roles at Macy's between January 2014 and January 2018. Jessica holds a Bachelor of Arts in Cognitive Science and Psychology from the University of Virginia and graduated from Kent Place School with a High School Diploma.
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