Sandra Stojanović

• Honesty
• creativity
• reliability
• empathy
• sense of humor

I think that technical skills are easier and faster to master. Soft skills mean that an employee is a good person, which is the most important thing for any interpersonal relationship.

• Polite
• positive
• transparent
• proactive

Communication is successful only if both sides can express their own needs, ideas, and feelings. That means that we always need to consider the needs of others.

• Pessimism
• unreliability
• arrogance
• secrecy
• ungratefulness

Those things, small or large, hinder you from doing your job well. The most important thing is to start with yourself. What I don’t like I never do to other people.