Claudia Pravettoni

Claudia Pravettoni is an experienced professional currently serving as Senior Manager for Scaled Customer Experience at Gorgias, where the focus is on delivering personalized support and automation for e-commerce brands. Prior to this role, Claudia held multiple positions at Oval, including Manager of Scaled Customer Experience and Success Growth Lead, as well as roles in product growth and customer success. Claudia's early career includes experience as a Public Relations Executive at Hopscotch Europe, and operations assistant positions at Esperis S.p.A. and Lalibella – Made in Africa. Claudia holds a Bachelor of Arts and Sciences degree from University College London and has completed the Erasmus+ Programme at Universidad de Sevilla. The educational background also includes an International Baccalaureate Diploma from Southbank International School and foundational education at La Scuola D'Italia Guglielmo Marconi.