Ilija Ivanov

Ilija Ivanov is a skilled professional in the field of customer service and web design, currently serving as the Product Specialist Team Lead at Gorgias since May 2024, where responsibilities include leadership of support consultants. Prior experience encompasses roles as Customer Service Team Lead and Tier 2 CX Engineer at Elementor from June 2021 to May 2024, as well as an IT Specialist and Web Designer at Non Stop Fitness Serbia between July 2019 and June 2021. Ilija also worked as a Freelance Web Designer on Upwork from February 2018 to July 2019, focusing on web design, graphic design, creative writing, and SEO. Educational qualifications include a Bachelor of Science in Information Technology obtained from Singidunum University, completed in September 2020.