Marika Suzuki

Marika Suzuki is an experienced Product Designer currently serving as Product Designer III for Conversational AI at Gorgias since January 2022. In this role, Marika works on initiatives such as AI Agent Adoption and Conversational Help Center enhancements. Marika's contributions include building design systems, refining quality assurance processes, and managing hiring efforts. Previously, Marika held roles at Gorgias as Product Designer II and Product Designer, focusing on help center solutions and multi-channel support. Prior experience includes serving as UX & Content Designer at Product Buds and Digital Marketing Manager at Los Angeles Chamber Orchestra, where significant user engagement improvements and fundraising successes were achieved. Marika has also held various marketing roles at the Philharmonic Society of Orange County and Mid Atlantic Arts Foundation. Marika holds a Bachelor's Degree from The Johns Hopkins University.