Mollie Ogilvie

Mollie Ogilvie is currently serving as the CX Operations Manager at Gorgias since November 2024. Prior to this role, Mollie held various positions at Silk and Sonder from September 2020 to November 2024, including Operations Manager, Operations Lead, Operations Associate, and Customer Care Specialist. Mollie's earlier experience includes positions as Production and Client Experience Lead and Retail and Sales Manager at Katie Kime Inc., as well as roles at EVEREVE, Monogram Lady, Raising Cane's Chicken Fingers, and First United Methodist Church Missouri City. Mollie began a career in customer service and operations in 2012 and has continued to build expertise in these areas while pursuing education at The University of Texas at Austin.