Rose Yin is a seasoned professional in customer insights and research analytics, currently serving as the Senior Customer Insights & Research Analytics Manager at GoStudent since March 2022, where key responsibilities include leading customer insights initiatives, managing the NPS framework, and supporting strategic decision-making. Prior roles include Interim Lead Global Consumer Insights Manager at GoStudent, Senior Insights Analyst at Secret Escapes, Customer Insights Manager at Reiss, and Customer Experience Analyst at Audible, Inc. Rose holds a Master's degree in Engineering Business Management and a Bachelor's degree in Engineering and Business Studies from the University of Warwick.
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