Michelle Urban

Commercial Operations Manager at Swiftly

Michelle Urban has a diverse work experience spanning multiple industries. Michelle currently works at Swiftly, Inc. as a Commercial Operations Manager since February 2023. Prior to this role, they were an Account Operations Manager at the same company from March 2022 to February 2023, and an Account Manager from June 2021 to March 2022.

Before joining Swiftly, Inc., Michelle worked at Teie One On Productions as a Producer from March 2016 to September 2020. Michelle also worked at Cooper Compliance as a Compliance Project Manager from March 2019 to November 2019.

Michelle had previous experience in the airline industry, working as an Airline Pilot for both SkyWest Airlines from October 2018 to February 2019, and Mesa Airlines, Inc. from 1997 to 2000.

Prior to their aviation career, Michelle held the position of Director of Sales, Support and Customer Service at Pacific GPS, LLC from October 2003 to June 2018.

Michelle also has entrepreneurial experience, having been the Owner of Island Occasions, LLC from 2002 to 2004, and the Restaurant Manager at Beau Soleil from 2002 to 2004.

Overall, Michelle Urban has a wealth of experience in operations management, production, compliance, aviation, sales, and customer service.

Michelle Urban attended the University of Hawaii at Manoa from 1991 to 1994, where they earned a Bachelor of Arts degree in Global Communication. Prior to that, they studied Journalism at the University of Arizona in 1990-1991. Michelle also pursued an Associate of Science degree in Aviation Technology at San Juan College, focusing on Mesa Airlines Pilot Development. Michelle has additional certifications as an Airline Transport Pilot from the Federal Aviation Administration and a Commercial Pilot License. However, specific details about the years they obtained these certifications are not provided.

Links

Previous companies

SkyWest Airlines logo
Mesa Airlines logo

Timeline

  • Commercial Operations Manager

    February 1, 2023 - present

  • Account Operations Manager

    March, 2022

  • Account Manager

    June, 2021