Ingrid Silalahi has extensive experience in operations and finance, currently serving as Head of Operations and Vice President of Merchant Operations at GoTo Group since October 2016. Ingrid is responsible for formulating policies and strategic plans to enhance merchant experiences, managing daily operations, and improving operational efficiency. Prior roles include Head of Product at PT Mitra Adiperkasa Tbk, where financial management and budget oversight were key responsibilities, and Assistant Finance Manager at PT Karunia Sinergi. Ingrid started a career as a Director at PT Putra Gading Mandiri, focusing on business development and cash flow management, and interned at Abimanyu Public Accountant. Ingrid holds a Master's Degree in Banking, Corporate, Finance, and Securities Law from Monash University and a Bachelor's Degree in Accounting from Universitas Sumatera Utara.
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