GoTo Logistics
Yosie Abirama currently serves as the Head of Customer & Partner Experience at GoTo Logistics, responsible for leading strategies to enhance service journeys and operations for buyers, sellers, and stakeholders through collaboration across various teams. Prior experience includes serving as the Head of Customer Success at Tokopedia, where Yosie drove initiatives to improve customer experience and operational processes while overseeing cross-functional teams and large-scale BPO operations. Additionally, roles at Tokopedia encompassed Customer Success Senior Lead and Service Recovery Senior Lead, focusing on elevating customer satisfaction and operational excellence. Earlier experience included a position as an Aftersales Assistant at Carmudi Indonesia. Yosie holds a Bachelor's degree in English Language and Literature from Universitas Negeri Semarang.
This person is not in any teams
This person is not in any offices
GoTo Logistics
1 followers
GoTo Logistics (GTL) strives to evolve the nationwide logistics and fulfillment landscape as part of GoTo—Indonesia’s largest technology group. Through its flagship brand Dilayani Tokopedia, GTL offers a variety of services for sellers across Indonesia to significantly shorten their distance to customers and reduce their excessive workload—from receiving customer orders to packing and shipping through various logistics agents. GTL strives to move with the speed of growth, disrupt and create a lasting impact, and learn as we evolve to deliver the best possible logistics experience for sellers and buyers everywhere. IMPORTANT GoTo Logistics is affiliated with the GoTo Group companies, and all authentic jobs/open positions listed by GoTo Logistics can ONLY be accessed via our official channels which are GoTo Logistics on LinkedIn and bit.ly/GTLHiring. Should you are contacted by our Recruitment team, please ensure that the communication and information are coming from a valid and verified GoTo Logistics domain - @gtl.id. If you are contacted by any third party outside of the authenticated channels highlighted above, please write to us at mycareer@gtl.id to validate the job/open position. This is to avoid any potential instances of fraud and to ensure your safety and security during the job application process.