GoTo
Glenn Dobson is a seasoned professional with extensive experience in community management and customer support across various technology companies. Currently serving as the Manager of Community and Social Support at GoTo since February 2022, Dobson previously held positions at LogMeIn, where roles included Manager and Community Leader for Social Media Support, and at Citrix Online, where responsibilities encompassed moderating customer communities and engaging with customers for feedback and support. Earlier career highlights include roles as QA Manager and Retention Manager at Citrix, as well as customer service at ExpertCity and marketing assistance at Soundscape Digital Technology Inc. Dobson began the career as a Production Engineer at Rampant Media, contributing to awarded radio shows. Dobson holds a diploma in Audio Engineering and Music Production from Tai Poutini Polytechnic.
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GoTo
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GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users' unified communications & collaboration (UCC) and IT management & support needs, and nearly 800K customers contribute to the more than 1 billion people joining meetings, classes, and webinars through GoTo’s UCC products, and half a billion connections on the company's remote access and support tools.