Lionel Gacad

Lionel Gacad serves as the Chief Experience Officer at GoTyme Bank, where he focuses on customer success operations, customer experience, insights management, process improvement, quality management, training, and knowledge management. Prior to this role, he held positions at Cashalo and Tala, where he was responsible for marketing, business operations, and customer experience. With a background in political science and various certifications, he brings a wealth of knowledge and experience to the financial and telecommunications industry.