Cindy Martin is a Senior ServiceNow Engineer at GovCIO, where responsibilities include creating, testing, and implementing solutions for both the GovCIO and Environmental Protection Agency (EPA) instances. Previously, Cindy served as the ServiceNow Platform Product Owner at SAIC, demonstrating leadership in maintaining and sustaining the EPA's multiple ServiceNow instances. Additional roles include Senior Business Analyst and ServiceNow Training Specialist at SAIC, focusing on various IT projects and training for ServiceNow migrations. As the owner of Sonshine Computer Solutions, Cindy designed websites and provided user training. Earlier experience includes project management at the University of Tennessee, specializing in training for the state's Department of Children's Services. Cindy holds a Master of Science in Computer Science, a Master of Arts in Teaching, and a Bachelor of Science in Computer and Information Sciences from East Tennessee State University, along with a high school diploma from David Crockett High School.
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