Michelle Riggins , PMP

Michelle Riggins, PMP, has a diverse work experience spanning over 18 years. Michelle'smost recent role was as a Retail Sales Manager at GP Mobile, starting in August 2022. Prior to that, they worked at Express Stores, LLC as a Retail Sales Manager from November 2021 to July 2022.

Before transitioning into the retail industry, Michelle served as an Admissions Officer at Strayer University from November 2019 to October 2021. Michelle gained valuable customer service and sales experience at SunTrust, where they worked as a Teller 3 from May 2018 to October 2019.

Michelle's extensive experience in sales and customer service began at Verizon in 2007, where they started as a Customer Service Representative and progressed to become a Solutions Manager. During their tenure, they devised and implemented result-focused marketing strategies, prioritized customer satisfaction, and collaborated with senior management on new product initiatives.

Prior to their time at Verizon, Michelle worked as an Operational Specialist at IKON Office Solutions from April 2004 to August 2007. In this role, they were responsible for resolving issues related to service and maintenance contracts, billing accuracy, and providing support to team members.

Overall, Michelle Riggins has a strong background in sales, customer service, and management, with a proven track record of delivering results and fostering customer loyalty.

Michelle Riggins, PMP has a Bachelor of Science degree in Registered Nursing/Registered Nurse from Alabama State University, which they obtained from 2000 to 2003. In 2016, they received a certification in Project Management from the University of Georgia - Terry College of Business. Michelle also pursued further education in business administration, management, and operations with a Project Management Certification from the same institution. However, specific start and end years for these additional certifications were not provided.