Robert Caldrone

Robert Caldrone is an experienced professional in technical training and operations management, currently serving as an Advanced Technical Trainer at GP Strategies Corporation since October 2016, where responsibilities include developing and delivering training for a global automotive manufacturer. Prior to this role, Robert worked as an Operations Manager at Concentrix from February 2015 to September 2016, overseeing performance at the GM Technical Assistance Center and managing call center operations to meet service level targets. Robert’s career at General Motors spanned from September 1998 to February 2015, where roles included Team Leader and Technical Assistance Consultant and Trainer, focusing on coaching team members, providing customer service training, and developing technical training programs to enhance operational effectiveness.