Krista Jurczenia

Krista Jurczenia has a diverse work experience spanning over several years. Krista currently holds the position of Senior Manager, Strategic Services (Partner Channel) at GPS Insight, a role they have held since May 2023. In this position, Krista is responsible for managing strategic services for partner channels.

Prior to this role, Krista worked as a Strategic Support Manager at GPS Insight from January 2022 to June 2023. In this role, they served as a liaison between the channel team and other departments, set priorities for the channel team, and created reports to help the internal team and external customers reach their goals.

Krista also has experience as an Inside Channel Development Manager at GPS Insight from August 2019 to January 2022. In this role, they supported the sales team and partners by addressing their pricing, order status, and product questions. Additionally, they played a key role in partner enablement by walking partners through training and support materials.

Before joining GPS Insight, Krista worked at Realty Executives International from May 2017 to August 2019. During their tenure, they held positions as a Technology Project Manager and Training Specialist, as well as a Training & Product Specialist. In these roles, they created presentations and training materials, hosted webinars, and produced training videos for real estate agents.

Krista's career also includes experience as a Customer Service Manager at Tanga from May 2015 to May 2017. In this role, they managed a team and was responsible for customer service operations. Krista also demonstrated expertise in using customer support software platforms, such as Kayako and Zendesk.

Furthermore, Krista worked as a Customer Service Representative at Clariant from December 2014 to May 2015. Krista joined Clariant after working at Innospec Fuel Specialties, where they held various positions from November 1999 to November 2014. Their roles at Innospec included Director of Customer Care, Account Development Coordinator, Operations Assistant, and Receptionist. At Innospec, Krista managed a team, coordinated customer orders, resolved customer complaints, and developed customer service policies and procedures.

Overall, Krista Jurczenia has a proven track record of success in managing customer service, training and support, and strategic services in various industries.

Krista Jurczenia's education history includes attending the University of Northern Colorado. However, no further information is available regarding the start year, end year, degree name, or field of study for their time at the university.