Juan Pablo Tróchez Varela is an experienced account manager currently working at GPS Trackit since May 2021, where a strong focus on customer advocacy across North America has been established. Previous experience includes a role as a consultant at Claro Colombia from August 2011 to January 2018, emphasizing client satisfaction and meeting company sales and productivity goals. Prior to that, Juan Pablo served as a customer service team lead at Global Corp Services, overseeing prepaid-to-postpaid migrations and guiding team efforts to meet company budgets. Educational qualifications include a Leadership and Management Diploma from Greenwich College, a specialization in Marketing and Sales from Universidad de Manizales, and a degree in Computer Systems Administration from Universidad Nacional de Colombia.
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