Francis I. is an experienced Operations Leader currently serving as the Regional COE Manager for Driver Operations at Grab. Previously, they held various positions at BHP from 2023 to 2024, including Lead GBS Finance Master Data and Risk Analyst. Francis also worked at Synchrony from 2017 to 2018 as a Fraud Investigations Specialist and had an earlier career at Stream Global Services, where they progressed from Sales Coach to Team Manager. They possess a strong background in General Operations Management, Risk Management, Project Management, and Data Management within the shared services and BPO industry.
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