Scott Linder is an experienced leader in performance and vendor management, currently serving as the Performance and Vendor Management Leader at Grab since May 2019. Scott has held significant roles in various organizations, including Senior Director of Contact Center Strategy, Operations & Performance at The DuMont Project and Chief Operating Officer at Aventus. In previous positions, Scott was the Chief Executive Officer at Dynamic Contact and Director of Customer Service at ACMG, where strategic oversight was provided for large teams. Scott also served as Director of Customer Care at Singtel, transforming customer experience across multiple product lines. Educational qualifications include an MBA in International Management from Lynn University and a B.S. in Management from Johnson & Wales University.
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