Shelley Newell Pugsley

Shelley Newell Pugsley possesses extensive experience in medical billing and insurance verification across various healthcare settings. Currently serving as a Claims Specialist II at Grace Health since December 2019, Shelley manages the billing for Medicaid and Medicaid MCO claims for family practice, internal medicine, pediatrics, and podiatry. Previous roles include Patient Account Representative at Skywood Recovery, where Shelley oversaw patient and insurance deposits, and Medical Biller/Insurance Verification Specialist at Accretive Health, responsible for claims and verifications for multiple facilities associated with Columbia St Mary's Hospital and Providence Hospital. Additional experience encompasses positions as a Patient Financial Counselor, Medical Billing Specialist, Insurance Coordinator, and Patient Account Representative at various institutions, demonstrating a strong background in navigating Medicare and Medicaid billing processes. Education includes a Medical Billing and Coding degree from Everest Institute-Kalamazoo, complemented by studies at Kalamazoo Valley Community College.