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Leanne Lusk

Survey Design Analyst at Grace Hill

Leanne Lusk has a diverse work experience spanning multiple industries. Leanne most recently worked at Grace Hill, where they started in June 2020 as a Customer Support Specialist II and was later promoted to a Support Team Lead in April 2022. In these roles, Leanne was responsible for managing and providing specialized support for a portfolio of at-risk and high-level accounts. Their duties included performing special requests, data entry, creating specialized reports, and communicating company offerings and updates to clients.

Prior to Grace Hill, Leanne worked as a Remote Support IT Technician at The Citadel from May 2019 to June 2020. Leanne gained experience in technical support during this time. Before that, they worked at Aramark as a Shift Supervisor from November 2015 to May 2019. In this role, they supervised and coordinated the activities of the shift staff.

Leanne's earlier work experience includes positions at BI-LO as a Cashier from June 2014 to January 2017, Bojangles' Restaurants, Inc. as a Cashier and Food Packer from November 2013 to June 2014, and a temporary role as a Floor Clerk at Manpower in July 2013. During their temporary position at Manpower, Leanne helped customers find class materials and provided excellent customer service in a college bookstore.

Overall, Leanne Lusk has developed a strong background in customer support, technical support, and leadership roles throughout their career.

Leanne Lusk attended Easley High School, where they earned their High School Diploma. After completing high school, they enrolled in the College of Charleston for their Bachelor's degree in International Business. Leanne studied at the College of Charleston from 2015 to 2019. In 2017, Leanne participated in a study abroad program at Kookmin University, focusing on International Business. Additionally, in August 2018, they obtained a certification in ServSafe from the National Restaurant Association.

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Timeline

  • Survey Design Analyst

    September 1, 2022 - present

  • Support Team Lead

    April, 2022

  • Customer Support Specialist II

    June, 2020