JH

Jenn Huang

Sr. Manager, Customer Success at GRAIL

Jenn Huang began their most recent work experience in January 2022 at GRAIL, Inc., where they hold the position of Sr. Manager, Customer Implementations. In the same company and time period, they also serve as Customer Success - Life Insurance. Prior to this role, from March 2018 to December 2021, they worked as the Director of Client Services at eMolecules. Before that, from an unspecified start date in 2012 to 2018, Jenn held the position of Senior Support Specialist & Customer Success Manager II at Illumina. Finally, from 2002 to 2012, they were employed at GEICO as an Internet Lead & Customer Service Coach.

Jenn Huang holds a Bachelor of Science (B.S.) degree in Biology, General from UC San Diego. In addition to their degree, they have obtained several certifications including "Leading Productive One-on-One Meetings," "Managing Teams," "Master In-Demand Professional Soft Skills," and "Lean Six Sigma Foundations" from LinkedIn. The certifications were obtained in March and February of 2018.

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